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Privacy Policy

Privacy Policy

01

Who We Are

BAUTLR ("we," "our," or "us") is a luxury jewelry brand headquartered in New York, New York. We operate the BAUTLR website at www.bautlr.com (the "Site") and offer fine jewelry products and related services. This Privacy Policy applies to all information collected through our Site, communications, and any related services.

We take the privacy of our clients seriously and are committed to handling your personal information with the utmost care and discretion. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our brand.

02

Information We Collect

We collect information you provide directly to us, information collected automatically through your use of our Site, and information from third-party sources.

Information You Provide

  • Full name, email address, phone number, and billing and shipping addresses when you create an account or place an order
  • Payment information, including credit or debit card numbers, billing addresses, and financial account details, processed securely through our payment partners
  • Communications you send us, including customer service inquiries, feedback, and correspondence
  • Information provided when signing up for our newsletter, promotions, or loyalty programs
  • Ring size preferences, gift messages, and personalization details associated with your order

Information Collected Automatically

  • Log data including your IP address, browser type, operating system, referring URLs, and pages visited
  • Device identifiers and mobile device information
  • Location data inferred from your IP address
  • Browsing behavior, clickstream data, and time spent on pages
  • Purchase history and wishlist activity

Information From Third Parties

  • Social media profile information when you connect a social account or engage with our brand on social platforms
  • Analytics data from third-party analytics providers
  • Payment verification and fraud prevention information from financial services partners
03

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including managing payment and shipping logistics
  • Create and maintain your BAUTLR account
  • Communicate with you about your orders, returns, and customer service inquiries
  • Send marketing communications, including new collection announcements, exclusive offers, and editorial content — with your consent where required by applicable law
  • Personalize your shopping experience and product recommendations based on your browsing and purchase history
  • Improve and optimize our Site, products, and services through analytics and user research
  • Prevent fraudulent transactions and maintain the security of our platform
  • Comply with legal obligations and enforce our Terms & Conditions
  • Conduct analytics and research to better understand our clients and serve them more effectively
04

Sharing Your Information

We do not sell your personal information. We may share your information only in the limited circumstances described below.

Service Providers

We work with trusted third-party companies that help us operate our business, including:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping and logistics partners (e.g., UPS, FedEx, DHL)
  • Email marketing platforms
  • Customer service software providers
  • Analytics and advertising technology partners
  • Cloud storage and infrastructure providers

These service providers are contractually obligated to protect your data and may only use it for the specific purpose of providing services to us.

Legal Requirements

We may disclose your information when required to do so by law, in response to a subpoena, court order, or other legal process, or when necessary to protect our rights, property, or safety, or that of others.

Business Transfers

If BAUTLR is involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information prior to any transfer taking effect.

05

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site, analyze usage, and support our marketing efforts.

Types of Cookies We Use

  • Essential Cookies — Required for basic Site functionality, including shopping cart and account access. These cannot be disabled.
  • Performance Cookies — Help us understand how visitors interact with our Site through anonymous analytics data to improve usability.
  • Functional Cookies — Remember your preferences, such as language, currency, and saved items across sessions.
  • Marketing Cookies — Enable us to deliver relevant advertising and track the effectiveness of our campaigns across platforms.

Your Cookie Choices

You can control your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being set. Please note that disabling certain cookies may affect the functionality of our Site.

We also use third-party tracking technologies, including Google Analytics, Meta Pixel, and Pinterest Tag, to analyze Site usage and support our marketing efforts.

06

Data Security

BAUTLR employs industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Our Security Practices Include

  • SSL/TLS encryption for all data transmitted through our Site
  • PCI-DSS compliant payment processing through our certified payment partners
  • Secure data storage with access controls and regular security audits
  • Employee training on data privacy and security best practices
  • Regular monitoring of our systems for potential vulnerabilities and anomalous activity

While we take every precaution to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure.

07

Your Rights

Depending on your location, you may have the following rights regarding your personal information. To exercise any of these rights, please contact us at privacy@bautlr.com . We will respond to verified requests within 30 days.

  • Right to Access — You may request a copy of the personal information we hold about you.
  • Right to Correction — You may request that we correct inaccurate or incomplete personal information.
  • Right to Deletion — You may request that we delete your personal information, subject to exceptions required by law.
  • Right to Portability — You may request your personal information in a structured, machine-readable format.
  • Right to Restrict Processing — You may request that we limit how we use your personal information in certain circumstances.
  • Right to Object — You may object to our processing of your personal information for direct marketing purposes at any time.
  • Right to Withdraw Consent — Where processing is based on consent, you may withdraw that consent at any time without affecting prior processing.

We may require verification of your identity before fulfilling your request. We will not discriminate against you for exercising any of these rights.

08

International Users

BAUTLR is based in the United States, and your information is processed and stored on servers located in the United States. If you are accessing our Site from outside the United States, please be aware that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country of residence.

European Economic Area, UK & Switzerland

For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on the following legal bases for processing your personal information:

  • Performance of a contract — to process your orders and fulfill our obligations to you
  • Legitimate interests — to improve our services, prevent fraud, and communicate with you about your account
  • Consent — for marketing communications and non-essential cookies
  • Legal obligation — to comply with applicable laws and regulatory requirements

We implement appropriate safeguards for international data transfers, including Standard Contractual Clauses (SCCs) as approved by the European Commission, where required under applicable law.

09

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, our privacy team is available to assist you. You also have the right to lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.

BAUTLR Privacy Team

Email: privacy@bautlr.com

Phone: +1 (212) 555–0119

Hours: Monday — Friday, 9:00 AM — 6:00 PM EST

BAUTLR

417 Fifth Avenue, Suite 800

New York, NY 10016, United States

10

CCPA / CPRA — California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you specific rights regarding your personal information.

Your California Privacy Rights

  • Right to Know — You have the right to know what personal information we collect, use, disclose, and sell or share about you, including the categories and specific pieces of personal information collected.
  • Right to Delete — You have the right to request deletion of personal information we have collected from you, subject to certain exceptions permitted by law.
  • Right to Correct — You have the right to request correction of inaccurate personal information that we maintain about you.
  • Right to Opt-Out — You have the right to opt out of the sale or sharing of your personal information. BAUTLR does not sell personal information as defined under CCPA/CPRA.
  • Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA/CPRA rights. You will not receive a different quality or price of goods or services as a result.
  • Right to Limit Use of Sensitive Personal Information — You have the right to request that we limit our use and disclosure of your sensitive personal information to what is necessary to provide the requested services.

How to Submit a Request

To submit a CCPA/CPRA request, please contact us at privacy@bautlr.com or call +1 (212) 555–0119 . We will verify your identity before processing your request.

Authorized agents may submit requests on your behalf provided they supply written permission signed by you, and we may require additional verification directly from you to ensure your privacy is protected.

We will respond to verified California privacy requests within 45 days, with a possible extension of an additional 45 days where reasonably necessary, as permitted under applicable law.

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