Privacy Policy

Welcome to BAUTLR ("we," "us," or "our"). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, shop in-store, or otherwise interact with our brand, products, and services. By using our services, you agree to the terms of this Privacy Policy.

1. Who We Are

BAUTLR is a luxury jewelry company offering handcrafted and curated jewelry pieces. This Privacy Policy applies to all personal information collected through our websites (including www.bautlr.com), mobile applications, in-store experiences, marketing communications, social media pages, and any other platforms operated by BAUTLR (collectively, the "Services").

2. Information We Collect

We collect personal information that you provide to us, information collected automatically, and information from third parties.

A. Information You Provide to Us

• Personal Identifiers: Name, email address, phone number, billing and shipping addresses.
• Payment Information: Credit/debit card details, billing address (processed through secure third-party providers).
• Account Information: Username, password, and preferences.
• Customer Support Information: Communications with customer service, inquiries, and feedback.
• Purchase Information: Products purchased, purchase date, and purchase history.
• Marketing Preferences: Your choices related to email or SMS subscriptions.
• Event Participation: RSVP details for events or promotional experiences.

B. Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers.
• Usage Data: Pages visited, time spent, clicks, referring URLs.
• Cookies & Tracking Technologies: We use cookies, web beacons, pixels, and other technologies to collect information about your interaction with our Services. For more information, please see our Cookie Policy.

C. Information from Third Parties

• Social Media: If you connect with us through social media platforms (e.g., Instagram, Facebook), we may collect information from your profile as permitted by your settings.
• Third-Party Services: Data from partners such as payment processors, analytics providers, advertising networks, and marketing platforms.

3. How We Use Your Information

• Fulfill orders and provide customer service.
• Process payments and prevent fraudulent transactions.
• Personalize your shopping experience.
• Send marketing communications, offers, and newsletters.
• Manage your account and preferences.
• Analyze website usage and improve functionality.
• Conduct internal business operations, such as audits and data analysis.
• Comply with legal obligations and enforce our terms.

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

A. Service Providers

• Payment processors
• Shipping and logistics providers
• IT and cloud service providers
• Marketing and advertising partners
• Customer relationship management (CRM) platforms

B. Legal and Regulatory Requirements

We may share information when required by law or to comply with legal processes, or to protect our rights, privacy, safety, or property, or that of others.

C. Business Transfers

In connection with a merger, acquisition, sale, or asset transfer. You will be notified via email or notice on our website of any such change.

5. Marketing & Communication Preferences

We may send promotional emails, SMS, or other communications. You can:

• Opt out of email marketing via the unsubscribe link in our emails.
• Opt out of SMS by replying “STOP.”
• Manage your communication preferences in your account settings or by contacting us.

Even if you opt out of marketing, we may still contact you about your orders, account, or other transactional matters.

6. Cookies and Tracking Technologies

BAUTLR uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and deliver personalized content. You can control cookie settings in your browser and adjust preferences using our cookie consent tool. For more details, refer to our Cookie Policy.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information, including secure encryption of data during transmission, access controls and authentication, and regular monitoring and testing. While we strive to protect your data, no system is 100% secure.

9. Your Rights

Depending on your jurisdiction, you may have rights including access, correction, deletion, portability, restriction, withdraw consent, and the right to opt-out of sale (California). To exercise these rights, contact us at privacy@bautlr.com.

10. Children’s Privacy

Our Services are not directed at children under 13 (or under 16 in some jurisdictions). We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us immediately.

11. International Users

If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S. or other countries. We ensure appropriate safeguards are in place when transferring data internationally.

12. Third-Party Links

Our Services may contain links to third-party websites or services not controlled by BAUTLR. We are not responsible for their privacy practices. We encourage you to review the privacy policies of those sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or a prominent notice on our site. Last updated: [Insert Date]

14. Contact Us

BAUTLR
Email: jewelrybautlr@gmail.com

15. Additional Notices for California Residents (CCPA/CPRA)

If you are a California resident, you have specific rights under the CCPA/CPRA such as the right to know, access, delete, and opt-out of sharing for behavioral advertising.

Thank you for trusting BAUTLR. Your privacy matters to us.